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Residential Services Supervisor

2 months ago


Jamestown, North Dakota, United States Annecarlsen Full time

Our Purpose:
To Empower Independence for Everyone


Anne Carlsen Center is a dedicated non-profit organization that has been delivering essential support and services for individuals with developmental disabilities in North Dakota for nearly eight decades.

With a rich legacy, Anne Carlsen is at the forefront of innovation, offering specialized programs, creative therapies, and advanced assistive technologies tailored to the unique needs of those we serve.

Join us in our mission to empower independence within your community.

Position Overview:
This role is based in Jamestown, ND and involves a full-time commitment, including weekdays and weekends.

Key Responsibilities:


The Home Services Supervisor is responsible for providing guidance, training, and mentorship to the Direct Support Professionals (DSP) within the Home Life Services team during their shifts. This includes the direct implementation and oversight of services and care provided to children and young adults residing on the ACC campus.

The supervisor will engage in direct oversight, coaching, and mentoring, addressing both client and staff needs effectively. In collaboration with the Operations Manager, this position will also handle performance evaluations for DSP staff, as well as recruitment, training, and retention efforts.

This role involves active participation on the floor, demonstrating ideal behavior, and addressing employee concerns as they arise. The supervisor will lead designated shifts and serve as a positive role model for the team.


Work Schedule:
This is a full-time supervisory role requiring availability for every fifth holiday and every fourth weekend, with hours from 7 AM to 7:30 PM. The supervisor will work alongside other residential supervisors to manage staffing assignments, monitor employee training, and provide in-the-moment coaching.

Qualifications:
A minimum of two years of experience in the field of Developmental Disabilities is required. Candidates must demonstrate strong organizational, supervisory, leadership, and communication skills, both verbal and written. The ability to adapt to rapid changes and respond promptly in crisis situations is essential.

Preferred Skills:
An Associate Degree and some supervisory experience are preferred.

Benefits:
Anne Carlsen offers competitive compensation and benefits, including employee discounts, paid time off (PTO), and opportunities for advancement. Benefits include:
- Employer Paid Life & Disability
- 401(k) & Profit Sharing Plan
- Assurity Voluntary Benefits
- Flexible Spending Accounts
- Employee Assistance Program
- Special Employee Events
- A supportive work environment that fosters community engagement

Employment with the Anne Carlsen Center is contingent upon passing mandatory drug tests, background checks, and compliance with vaccination policies. Anne Carlsen is a drug-free, tobacco-free workplace and is committed to equal opportunity employment, ensuring compliance with all relevant employment laws.