Head of Infrastructure

4 weeks ago


Chicago, Illinois, United States Newmark ltd Full time

Job Title: Head of Infrastructure

Job Summary:

Newmark Ltd is seeking a highly skilled and experienced professional to join our team as the Head of Infrastructure. This executive will oversee the entire IT infrastructure, ensuring it supports the operational requirements and strategic goals of the company.

Key Responsibilities:

  • Oversee the design, implementation, and administration of the company's IT infrastructure, including servers, networks, storage systems, and cloud services.
  • Coordinate with the parent company to ensure seamless integration of shared services.
  • Lead and manage the deskside support team to ensure timely and effective resolution of IT-related issues for all employees.
  • Develop and implement IT strategies that align with the company's business objectives, ensuring robust, scalable, and secure infrastructure.
  • Manage relationships with external vendors and service providers, negotiating contracts and ensuring high levels of service delivery.
  • Ensure that all IT systems comply with industry standards, regulations, and company policies, implementing robust security measures to protect sensitive data.
  • Develop and manage the IT budget, ensuring cost-effective solutions and alignment with financial objectives.
  • Oversee IT projects from conception to completion, ensuring they are delivered on time, within scope, and within budget.
  • Lead, mentor, and develop a high-performing IT team, fostering a culture of continuous improvement and professional development.
  • Stay current with emerging trends and technologies in IT infrastructure and support services, recommending and implementing innovative solutions to enhance business operations.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field; a Master's degree is preferred.
  • Minimum of 10 years of experience in IT infrastructure management and deskside support, with at least 5 years in a leadership role.
  • Proven experience in a real estate or similar industry is highly desirable.
  • Strong knowledge of IT infrastructure components, including servers, networks, storage, and cloud technologies.
  • In-depth understanding of IT service management frameworks and best practices.
  • Excellent leadership, interpersonal, and communication skills, with the ability to work collaboratively with diverse teams and stakeholders.
  • Strong analytical and problem-solving abilities, with a focus on delivering high-quality, customer-centric solutions.
  • Proven project management skills, with a track record of successfully delivering complex IT projects on time and within budget.

Salary:

The expected base salary for this position ranges from $225,000 to $285,000 annually.

The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held.

In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives.

Working Conditions:

Normal working conditions with the absence of disagreeable elements.



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