Service Advisor Trainee
1 week ago
Sterling Automotive Group is seeking a highly motivated and customer-focused individual to join our team as a Service Advisor Apprentice.
This is an excellent opportunity for someone who is eager to learn and grow with a successful family-owned and operated business.
As a Service Advisor Apprentice, you will assist and train under our experienced Service Advisors, guiding customers through the service process and beyond. You will be responsible for:
- Providing exceptional customer service and ensuring a seamless experience for our customers
- Communicating with customers daily to update them on the status of their vehicle service repairs
- Working closely with Service Technicians to communicate vehicle updates and provide accurate estimates to customers
- Building rapport and creating lasting relationships with customers to ensure they become loyal customers
- Utilizing top-notch customer service and communication skills to ensure customers have an outstanding experience in our Service Department
We are looking for a team player who is ready to learn our processes, programs, and business needs. The ideal candidate must be:
- Coachable and effective in both verbal and non-verbal communication
- Strong in time management and able to maintain a professional demeanor and appearance
- Willing to submit to a pre-employment background check and drug screen
- At least 21 years of age or have 3 full years of driving experience
- Hold a valid driver's license with a clean driving record
- Have a minimum of a high school diploma or equivalent
We offer a competitive compensation package, including:
- Medical, Dental, Vision, and Disability Insurance
- 401(k) with employer matching
- Company-paid Life Insurance
- Paid Holidays, Vacation, and Sick time
- Financial Security: 40 hours per week guaranteed, hourly rate starting at $15/hr
- A little lagniappe: Employee vehicle pricing and discounts on products and services
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.
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