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Clinical Support Specialist
2 months ago
We are seeking a highly skilled and compassionate Clinical Support Specialist to join our team at UNC Health Care. As a key member of our Neurosurgical ICU, you will play a vital role in delivering exceptional patient care and supporting our healthcare team.
Key Responsibilities- Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
- Critically review patient care documentation, making note of any significant changes in the patient's condition and report to a registered nurse or physician.
- Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies.
- Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
- High School Diploma or General Education Development (GED)
- Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
- Basic Life Support (BLS) certification
- Requires six (6) months of clerical or customer service experience
- Must be fluent in verbal and written English language
This is a 36 hours per week position, working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
