Administrative Support Specialist

3 weeks ago


Gurnee, Illinois, United States Bickford Senior Living Full time
About the Role

Bickford Senior Living is seeking a dedicated and compassionate Administrative Assistant to join our team at our Branch location.

Responsibilities
  • Provide exceptional customer service to residents, families, and guests, ensuring a warm and welcoming experience.
  • Answer incoming phone calls with professionalism and route calls to the appropriate departments, maintaining accurate documentation and follow-up.
  • Assist residents, families, and visitors with inquiries and concerns, demonstrating empathy and understanding.
  • Manage multiple priorities, maintaining a high level of organization and time management skills.
  • Collaborate with the team to ensure seamless communication and a positive work environment.
Qualifications
  • High school diploma or equivalent required.
  • Proficiency in computer skills, including Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
  • CPR and First Aid certifications preferred or willingness to obtain.
  • Excellent written and verbal communication skills, with the ability to effectively interact with residents, families, and colleagues.
About Bickford Senior Living

Bickford Senior Living is a community of caregivers dedicated to enriching the lives of our residents. Founded in 1991, we have grown to over 50 locations in 7 states, yet remain committed to our family environment and tradition of caring. We believe in making a difference every day, being part of a supportive community, and igniting potential in our team members.



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