Valet Parking Attendant
8 hours ago
As a Valet Attendant with Reimagined Parking, you will play a crucial role in ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This is a fantastic opportunity to join a dynamic team and make a positive impact on our customers' experiences.
Key Responsibilities- Mobilize and coordinate the valet process, including retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets or using electronic devices to enter customer information.
- Foster customer success and happiness by building rapport, addressing inquiries, and providing directions when necessary.
- Act as a brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
- Deploy vehicle safety and security procedures, including directing traffic, barricading positions, parking guest cars, inspecting vehicles for damage, and reporting incidents and claims to leadership.
- Pioneer financial operations by requesting and collecting fees and reconciling end-of-shift revenue.
- Meet and greet guests, open doors, assist with unloading vehicles, and retrieve keys.
- Park guest cars in appropriate spaces, ensure safe operation, and inspect vehicles for preexisting damage.
- Quickly retrieve vehicles for waiting guests, assist with loading luggage, and provide excellent customer service.
- Direct traffic, position barricades, and arrange for towing service when necessary.
- Report incidents or claims to Operations Manager or Shift Lead.
- Request and collect fees for service and assist with reconciling end-of-shift revenue.
- Communicate professionally with guests, clients, and teammates.
- At least 18 years of age.
- Valid driver's license.
- Ability to operate manual transmission vehicles.
- Excellent customer service and communication skills.
- Ability to verbally communicate with guests.
- Acceptable driving record and motor vehicle report (MVR).
- Ability to learn quickly and use sound decision making in fast-paced environments.
- Ability to operate guest vehicles requiring normal coordination.
- Ability to move from valet stand to customer cars by walking or running for extended periods.
- Previous valet experience preferred.
- Full-time employees are eligible for medical, dental, vision, life, and disability insurance.
- 401K plan with generous employer match and immediate vesting.
- Generous paid time off (PTO).
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