Valet Parking Attendant

8 hours ago

Miami, Florida, United States Reimagined Parking Full time
Job Overview

As a Valet Attendant with Reimagined Parking, you will play a crucial role in ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This is a fantastic opportunity to join a dynamic team and make a positive impact on our customers' experiences.

Key Responsibilities
  • Mobilize and coordinate the valet process, including retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets or using electronic devices to enter customer information.
  • Foster customer success and happiness by building rapport, addressing inquiries, and providing directions when necessary.
  • Act as a brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
  • Deploy vehicle safety and security procedures, including directing traffic, barricading positions, parking guest cars, inspecting vehicles for damage, and reporting incidents and claims to leadership.
  • Pioneer financial operations by requesting and collecting fees and reconciling end-of-shift revenue.
  • Meet and greet guests, open doors, assist with unloading vehicles, and retrieve keys.
  • Park guest cars in appropriate spaces, ensure safe operation, and inspect vehicles for preexisting damage.
  • Quickly retrieve vehicles for waiting guests, assist with loading luggage, and provide excellent customer service.
  • Direct traffic, position barricades, and arrange for towing service when necessary.
  • Report incidents or claims to Operations Manager or Shift Lead.
  • Request and collect fees for service and assist with reconciling end-of-shift revenue.
  • Communicate professionally with guests, clients, and teammates.
Requirements
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to operate manual transmission vehicles.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Acceptable driving record and motor vehicle report (MVR).
  • Ability to learn quickly and use sound decision making in fast-paced environments.
  • Ability to operate guest vehicles requiring normal coordination.
  • Ability to move from valet stand to customer cars by walking or running for extended periods.
  • Previous valet experience preferred.
Benefits
  • Full-time employees are eligible for medical, dental, vision, life, and disability insurance.
  • 401K plan with generous employer match and immediate vesting.
  • Generous paid time off (PTO).

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