Customer Service Representative
7 days ago
About the Role:
LHH Recruitment Solutions is seeking a talented Customer Service Representative to join our team on a temporary to hire basis. As a key member of our operations team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
Key Responsibilities:
- Handle customer inquiries via phone, email, or in-person, providing timely and accurate information regarding orders, products, and services.
- Process customer orders efficiently using our ERP system, ensuring accuracy and prompt delivery.
- Resolve customer issues and complaints with professionalism and empathy, striving for first-contact resolution.
- Collaborate with internal departments to ensure seamless order fulfillment.
- Maintain detailed and accurate records of customer interactions and transactions.
Benefits and Perks:
- $24-$29 per hour wage
- 7:30am-4:00pm Mon-Fri schedule
- Temporary to hire opportunity with potential for long-term employment
- Competitive benefit package including medical, dental, vision, life insurance, short-term disability, and 401K plan
Requirements:
- ERP system experience
- Strong background in order processing
- Excellent communication and problem-solving skills
About Us:
LHH Recruitment Solutions is an equal opportunity employer committed to diversity and inclusion. We are dedicated to creating a workplace culture that values and respects all employees. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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