Insurance Customer Experience Specialist

7 days ago


Cambridge, Minnesota, United States Chuck Swenson - State Farm Agent Full time

At Chuck Swenson State Farm Insurance, we are seeking a highly skilled Insurance Customer Experience Specialist to join our team. In this role, you will have the opportunity to make a real impact on our customers' lives by providing exceptional service and support.

The ideal candidate will possess excellent communication skills, be able to work effectively in a team environment, and have a passion for delivering outstanding customer experiences. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.

We offer a competitive salary of $45,000 per year, as well as a comprehensive benefits package that includes health insurance, 401(k) matching, and paid time off. Our agency is committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.

Responsibilities:

  • Establish and maintain positive relationships with customers through effective communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced team environment.

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