Field Service Technician

2 weeks ago


Rome, Georgia, United States Arcfield Full time
Job Title: Field Service Technician

Arcfield is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and configuring network security systems at customer sites, integrating the systems with customer infrastructure components, and providing technical support to ensure seamless system operation.

Key Responsibilities:
  • Install and configure network security systems at customer sites
  • Integrate systems with customer infrastructure components
  • Provide technical support to ensure system operation
  • Coordinate with customer site representatives to schedule installations
  • Travel to customer sites to install and configure systems
Requirements:
  • BS degree in Computer Science, Information Technology, or related field with 0-2 years' experience
  • High School Diploma or Associates Degree and 4 years' experience
  • Basic working knowledge of Linux OS, Microsoft Windows, desktop applications, computer networking, and VM technologies
  • Excellent written and verbal communication skills
  • Ability to obtain and maintain a TS/SCI clearance
Preferred Qualifications:
  • Strong working knowledge of UNIX OSs, Microsoft Windows, desktop applications, computer networking and protocols, Virtual Machine technologies, UNIX scripting, XML technologies/tools, Active Directory, and MS Exchange
  • Experience with system integration, network troubleshooting, system troubleshooting, and regular expressions
  • Familiarity with multi-level secure system architectures and system approval processes
  • Good understanding of software development processes sufficient to support collaboration with software engineering teams
Benefits:

Arcfield offers a competitive salary range of $45,747.36 to $79,545.78, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, life insurance, paid time off, holiday pay, short-term and long-term disability, retirement and savings, learning and development opportunities, and wellness programs.

Arcfield is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects all employees.



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