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Customer Service Representative
2 months ago
Seasonal Client Service Associate
No experience necessary
Position Overview:
The Seasonal Client Service Associate (CSA) plays a crucial role in providing exceptional service to clients. This position requires a commitment to professionalism and a willingness to learn.
Key Responsibilities:
- Engage with clients through phone and in-person interactions, addressing inquiries and providing information about the organization.
- Maintain a courteous and respectful demeanor at all times.
- Assist office staff with various tasks as needed, ensuring a smooth workflow.
- Perform limited repetitive tasks such as data entry and document organization.
Essential Qualities:
The ideal CSA should be:
- Courteous and knowledgeable
- Attentive and patient
- Independent and efficient
- Respectful and timely
Knowledge and Skills Required:
- Basic understanding of computer and printer operations
- Excellent communication abilities
- Strong organizational and multitasking skills
- Ability to interact tactfully with clients and colleagues
Compensation:
Annual salary ranges from $7,600 to $8,600, with overtime opportunities and potential bonuses.
About Jackson Hewitt:
Jackson Hewitt is a leading provider of tax preparation services, with a mission to innovate and enhance the client experience. We are dedicated to offering comprehensive training and support to our employees, ensuring they are well-equipped to assist clients effectively.
Training Opportunities:
We provide free tax training and ongoing education for our team members, promoting professional growth and development.
Important Note:
Most Jackson Hewitt locations are independently operated franchises, each with its own employment policies and practices. By applying, candidates acknowledge that they will be evaluated by the franchisee, not Jackson Hewitt Inc.
