Financial Services Associate
4 weeks ago
About German American Bank
We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and in-person
- Assist clients with their banking needs, including account inquiries, transactions, and product information
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with other banking teams to ensure seamless customer experience
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of banking products and services
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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