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Assistant Manager
2 months ago
We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager at one of our car wash locations. This role will play a critical part in the operation and leadership of our facilities, ensuring they run efficiently and effectively.
Key Responsibilities:- Foster a positive work environment that encourages open communication, feedback, and innovation.
- Motivate the car wash team to achieve their best performance through continuous coaching and development.
- Communicate effectively with all levels of employees, both verbally and in writing.
- Maintain accurate records and documentation as required.
- Ensure adherence to all established policies, procedures, and processes.
- Responsible for managing the team during opening, closing, and ongoing maintenance of the facility, including cash control procedures.
- Promote sales, manage expenses, and maximize profitability.
- Establish, demonstrate, and recognize exceptional customer service to ensure customer satisfaction.
- Provide associates with the tools necessary to ensure exceptional customer experiences and interactions.
- Serve as the first point of customer escalation for service-related issues and work to reconcile customer complaints.
- High school diploma or equivalent.
- Leadership ability to motivate with a positive and fun attitude.
- Ability to remain calm and think clearly in a fast-paced environment.
- Attention to detail with initiative and ability to multitask effectively.
- Professionalism, honesty, and ethical standards in all situations.
- Experience with Microsoft Office Suite.
- Reliable transportation.
- Ability to multitask and use time management skills effectively.
- Effective communication with staff and customers.
- Competitive salary.
- Opportunities for professional growth.
- 401(K) with employer match for all employees.
- Employee referral bonus.
- Specialized training and development.
Sams Xpress Car Wash offers a fun and rewarding career with opportunities for growth and development. We are dedicated to our guests and employees, providing excellent training and development opportunities.
