Utilities Coordinator

1 week ago


Decatur, Illinois, United States DeKalb County Full time

Job Summary

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This position is available in the Watershed department and offers a competitive salary range of $17 - $24/hour depending on experience.

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About the Role

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The Utilities Dispatcher will be responsible for dispatching County personnel to work sites, ensuring all utility work, customer service, information sharing, and data are handled correctly and in a timely, professional manner.

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Key Responsibilities

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Responsibilities include answering calls from the public and other DeKalb County departments concerning water or sewer-related emergencies or billing issues, responding to radio transmissions, dispatching and routing calls to response teams and supervisors, and entering data about water and sewer-related issues.

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Requirements

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To be considered for this position, candidates must possess a high school diploma or GED, one year of experience in radio communications, utility customer service, call center dispatch, or related work, and a valid Georgia driver's license.

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Evaluation Process

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Candidates will be evaluated on their filing, spelling, math, and data entry skills. A pre-hire assessment will be required, and passing scores will be based on completion within 38 minutes and achieving an overall score of 70%.

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Offer Terms

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An offer of employment is contingent upon the successful completion of a background investigation, pre-employment physical, and drug/alcohol screen.



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