Restaurant Operations Manager
20 hours ago
We are seeking a motivated and energetic Restaurant Operations Manager to join our team at a busy quick-service restaurant in Peekskill, NY.
The ideal candidate will assist in managing daily operations, ensuring smooth service, and delivering an exceptional guest experience. This role is perfect for individuals with leadership abilities who enjoy working in a fast-paced environment.
Responsibilities:
- Support the management team in overseeing day-to-day restaurant operations, including staff supervision, food preparation, and guest service.
- Assist in training and developing team members to ensure high performance and adherence to company standards.
- Lead and motivate staff during shifts to maintain efficient operations and deliver excellent customer service.
- Ensure compliance with health, safety, and sanitation regulations, maintaining a clean and safe working environment.
- Address guest concerns and resolve issues promptly to guarantee a positive dining experience.
- Maintain accurate shift records of sales, expenses, and staff performance, and report to the Restaurant Manager.
- Collaborate with management on initiatives to drive sales and improve customer satisfaction.
Qualifications:
- 1+ year of experience in a supervisory role within a quick-service or fast-casual restaurant.
- Strong leadership and communication skills, with the ability to manage and motivate a team.
- A customer-oriented mindset with a passion for delivering high-quality service.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent problem-solving skills and the ability to handle guest complaints professionally.
Salary and Benefits:
- $55,000 - $65,000 per year, depending on experience.
- Competitive benefits package, including health and dental insurance.
- Paid time off and meal discounts.
Our team at Gecko Hospitality - CT & RI is dedicated to providing exceptional service and support to our guests. If you're a motivated and hardworking individual looking to further your career in restaurant management, we encourage you to apply.
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