Senior Network Engineer
3 days ago
Citizens is seeking a highly skilled Senior Network Engineer to design and implement AAA and NAC strategies for our internal infrastructure. As a key member of our team, you will play a critical role in the management of our computer networks and ensure the stability of our business operations.
Key Responsibilities- Participate in Agile Scrum ceremonies and develop the product backlog
- Build new AAA/NAC infrastructure and execute changes assigned for maintenance, upgrades, and new features
- Ensure configuration backup of all systems and devices is up to date
- Review logs/monitoring data/reports to identify capacity bottlenecks and suggest improvements
- Generate reports required for operations management
- Keep tickets up to date as per response SLA in ITSM (SNOW) tool
- Contribute knowledge articles and update them in a timely manner when required
- Monitor and manage networks; identify potential entry points or weaknesses; detect intrusions; manage and ensure the functionality of prevention technologies
- Manage highly complex secure connectivity solutions to ensure the integrity of Citizens' sensitive financial data and mission-critical resources
- Collaborate with other engineering and IT teams to plan, develop, execute, and support infrastructure and network-related projects; offer thought leadership in regards to network security and management
- Offer Tier II technical network support; leverage knowledge of network analysis and performance evaluation to provide Tier II technical support; assist with the resolution of escalating tickets; offer general support to IT service operations
- Background in networking fundamentals including TCP/IP, DNS, and DHCP
- Experience investigating and diagnosing incidents and problems relating to AAA and NAC related services
- Experience with 802.1x, MAB, Guest, BYOD, Wired & Wireless authentication
- Experience with industry-standard deployments (Cisco ISE, Aruba Clearpass)
- Experience with TACACS+, RADIUS, MFA solutions
- Experience with automation and scripting languages such as Terraform, Python, and/or RESTful API
- Cloud network expertise: virtual networks, hybrid connectivity, firewalls, DNS, and network threat management
- Strong written and oral communication skills
- 5+ years of experience working with industry-leading AAA/NAC solutions
- 5+ years of experience in Network Security
- 3+ years of experience developing public cloud workloads in at least one major CSP (Azure, AWS, or GCP)
Normal business hours, 40 hours/week, salary-based
Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience
We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more
Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States
For an overview of our benefits, visit
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance
Equal Employment Opportunity
At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day
Employment decisions are based solely on experience, performance, and ability
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state, and/or local laws
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities
When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks
Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered
Any offer of employment will include further information
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