Sales Associate
2 weeks ago
Express is a Direct-to-Consumer platform operating in the United States, offering a range of products and services. Our mission is to provide a unique shopping experience for our customers, with a focus on style, quality, and value.
Job SummaryWe are seeking a Retail Sales Associate to join our team at the Houston Galleria store. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.
Key Responsibilities- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait time.
- Positively resolve customer service-related issues and communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, parental leave, and more.
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