Customer Service Leader

2 days ago


Mt Holly, United States Food Lion Full time
Job Title: Customer Service Leader Job Summary: We are seeking a Customer Service Leader to join our team at Food Lion. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Key Responsibilities: * Provide excellent customer service by greeting each customer and using their name whenever possible * Maintain a neat and clean presentation of the work station and front end area of the store * Ensure store office functions are completed accurately and on time using accounting packets * Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar * Perform other duties as assigned Requirements: * High school graduate or equivalent preferred * Effective communication and customer service skills * Ability and willingness to learn multiple tasks and technical requirements of the job * Ability to perform the technical requirements of cashier and service center * Must meet minimum age requirements to perform specific job functions Physical Requirements: * Ability to use computers and other communication systems required to perform job functions * Perform repetitive hand and arm motions * Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion * Pull or push up to 75 lbs. on occasion * Stand 100% of the time, frequently walking short distances Equal Employment Opportunity: Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

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