Patient Access Representative

3 weeks ago


Phillipsburg, New Jersey, United States St. Luke's Hospital Full time
Job Summary

The Patient Access Representative is responsible for ensuring a seamless registration process for patients at St. Luke's University Health Network. This includes accurately identifying patients, transcribing orders, and completing registration screens. Excellent customer service skills and the ability to work effectively in a fast-paced environment are essential for success in this role.

Key Responsibilities:

  • Correctly identify and validate patients in the hospital information system
  • Responsible for patient registration, including demographics, emergency contact, and insurance verification
  • Communicate with SLPG practices and revenue cycle departments to ensure accurate claim submission and payment
  • Provide excellent customer service to patients and visitors

Requirements:

  • High school graduate or equivalent required
  • Excellent customer service and interpersonal skills
  • General computer experience and ability to type fluently, accurately, and quickly

Working Conditions:

This role requires sitting/standing for up to 8 hours per day, frequent use of hands/fingers for data entry, and occasional lifting up to 15 pounds.



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