Customer Experience Coordinator
3 weeks ago
This Retail Store Supervisor role is an excellent opportunity for a motivated and experienced professional to join our team at LaCrosse Footwear, Inc. in Bend, Oregon.
Key Responsibilities:- Lead and develop a team of retail sales associates, focusing on customer service, sales growth, and operational excellence.
- Work closely with the sales team to achieve sales goals, drive revenue growth, and maintain a high level of customer satisfaction.
- Assist the store manager in daily operations, including opening and closing procedures, inventory management, and visual merchandising.
- Develop and implement strategies to improve customer engagement, loyalty, and retention.
- Stay up-to-date on industry trends, competitor activity, and market developments to inform business decisions.
To be successful in this role, you will need:
- At least 4 years of experience in retail sales or customer service.
- A high school diploma or equivalent required; a college degree preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and managers.
- Able to work independently and as part of a team, with a strong sense of accountability and ownership.
- Knowledge of Danner/LaCrosse products and brand values is essential.
We offer a competitive salary range of $45,000 - $60,000 per year, based on experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, holiday pay, 401k match, referral bonus, tuition reimbursement, flexible spending program, short-term/long-term disability, and company-paid life insurance.
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