Collections and Customer Service Representative

5 days ago


Fort Worth, Texas, United States KYYBA Full time
About the Opportunity

Kyyba is seeking a talented Customer Service Collections Specialist to join our dynamic team. As a key contributor to our customer service efforts, you will play a crucial role in ensuring that our clients receive exceptional service and support.

Responsibilities
  1. Resolve customer inquiries and concerns via phone, email, or chat
  2. Negotiate payment plans and arrangements with customers
  3. Collaborate with internal teams to resolve complex customer issues
  4. Analyze customer behavior and preferences to improve service delivery

We offer a comprehensive compensation package, including a salary of $50,000 - $65,000 per year, as well as opportunities for career advancement and professional growth.

What We're Looking For
  • HS Diploma or GED required; Bachelor's Degree preferred
  • 1-2 years' experience in Customer Service and/or Collections environment preferred


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