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ServiceNow Developer
2 months ago
This position is part of the ITSM/ServiceNow group within the Office of Information Technology Services. The group is responsible for the daily operation and administration of the ServiceNow platform.
The successful candidate will be responsible for Tier 2/3 support, as well as the future solution design of the ServiceNow Platform. They will also be responsible for the design of new technologies in support of the ServiceNow Platform in use by State of Kansas Agencies.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
As an equal opportunity/affirmative action employer, we believe everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.
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- 3-5 years of experience working with ITIL foundations, IT service management, IT Operation management, Strategic Project management, CMDB, ITAM, GRC applications.
- Strong experience with ServiceNow development and administration, including creating custom applications, modules, and flow designer.
- Customer Service Management (CSM) experience is a must have.
- Development and implementation of ITIL processes, policies, and best practices.
- Strong communication skills and ability to understand key concepts and communicate effectively with technical staff, business stakeholders, and senior management.
- Ability to collaborate, build relationships with external vendors and service providers.
- Strong organizational skills, the ability to perform under pressure, and management of multiple priorities with competing demands for resources.
- Design and implement ServiceNow Flows/Workflows, forms, and scripts to automate business processes and requirements.
- Strong ServiceNow Platform Experience in Agile environment, problem-solving skills, and attention to detail.
- Team Player with the ability to work in a fast-paced environment with a continuous process improvement culture.
- Excellent written and oral communication skills who can work with agencies, vendors, and executives on the overall design of the product.
