IT Support Specialist

3 weeks ago


Minneapolis, Minnesota, United States Getronics Full time

Job Summary:

We are seeking a skilled IT Field Technician to join our team at Getronics. As an IT Field Technician, you will be responsible for providing onsite repair and installation services for various OEM products, including desktops, laptops, and tablets.

Key Responsibilities:

  • Provide onsite hardware repair and installation for laptops, desktops, workstations, and tablets.
  • Perform maintenance, upgrades, and repairs of IT products.
  • Ensure all service level agreements (SLAs) are met.
  • Communicate effectively with clients and team members.
  • Prioritize and manage multiple technical issues simultaneously.
  • Complete administrative tasks related to each service call.
  • Follow company standards for security, safety, and quality.

Requirements:

  • High school diploma or equivalent.
  • Relevant technical qualification and 6-12 months of work experience.
  • PC repair certifications preferred.
  • Experience with deskside support and ticket management tools is a bonus.

What We Offer:

  • Opportunity to work with a leading IT company.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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