Food and Beverage Team Leader

2 days ago

Bluffton, United States Target Full time
About the Role

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Target. As a Food and Beverage Team Leader, you will be responsible for leading a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent. You will also be responsible for executing daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, transitions, revisions, sampling, and promotions.

Key Responsibilities
  • Understand sales goals, plan, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
  • Execute a fresh, full, and food-safe area during all operating hours, leveraging strong inventory management, area routines, and Food Safety policies and procedures.
  • Assess Food and Beverage and Food Service (where applicable) backroom and sales floor areas, walk Food and Beverage Standards to identify priorities, and develop business plans and assignment sheets.
  • Ensure proper execution on all food safety standards and cleaning routines.
  • Validate and follow-up on experts' progress against Daily Assignment Sheets, production area routines, and application of best practices.
  • Work a schedule that aligns to guest and business needs, including early morning, evening, overnight shifts, and weekends.
  • Establish relationships with direct-to-store delivery (DSD) vendors to ensure brand standards, such as delivery and merchandising, are being met, and areas are full and maintained.
  • Ensure accurate in-stocks by placing store-initiated orders with DSD distributors according to best practices (where applicable).
  • Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive relationship with your Starbucks DM, following-up on key takeaways from their time in your store (where applicable).
  • Expect and enable team members to stay up-to-date on relevant trends and products.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Participate in team onboarding and learning and close knowledge gaps through training and experiences.
  • At the direction of ETL, establish clear goals and expectations and hold team members accountable to expectations.
  • Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable).
  • Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
  • Fulfill key carrying responsibilities, as the business needs.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Demonstrate a service culture that prioritizes the guest service experience. Model, train, and coach expectations to deliver the service standard.
  • Demonstrate a culture of ethical conduct, safety, and compliance; Lead team to work in the same way and hold others accountable to this commitment.
  • Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
  • Address store needs (emergency, regulatory visits, etc.).
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs.
Requirements
  • High school diploma or equivalent.
  • Age 18 or older.
  • Previous retail and/or food experience preferred, but not required.
  • Strong interest and knowledge of the Food and Beverage business.
  • Ability to lead and hold others accountable.
  • Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work independently and as part of a team.
  • Manage workload and prioritize tasks independently.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude.
  • Effective communication skills.
  • Access all areas of the building to respond to guest or team member issues.
  • Interpret instructions, reports, and information.
  • Accurately handle cash register operations as needed.
  • Climb up and down ladders as needed.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
  • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessary.
  • Ability to work in an environment that could range from 34°F to -10°F as needed.
  • Ability to work in spaces where common allergens may be handled or present.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
What We Are Looking For

We are looking for a highly motivated and experienced Food and Beverage Team Leader who is passionate about delivering exceptional guest experiences and leading a team to success. If you are a strong communicator, a team player, and a problem solver, we encourage you to apply for this exciting opportunity.

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