Night Auditor

At Ensemble Real Estate Services, we are seeking a highly skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for overseeing the Front Desk and reconciling hotel daily revenues.

• Balance accounts from day shift
• Run downtime reports
• Manage front desk activity and handle guest check-ins and check-outs
• Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
• Handle customer requests and complaints and direct other employees or departments accordingly
• Manage and update all official documentation pertaining to the role
• Ensure that all end-of-day activities have been successfully executed by employees in all departments
• Answer calls

Ability to stand for most of your shift. Hotels operate 24/7, therefore schedules may at times fluctuate based on the needs of the business.

Standing, walking, bending, stretching, twisting, or lifting as much as 25lbs. throughout your scheduled shift.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.