Service Technician
3 days ago
At Groundworks, we're seeking a skilled Service Technician to join our team in the Decatur, IL area. As a Service Technician, you'll play a crucial role in partnering with customers to inspect and service preexisting foundation repair and water management solutions.
Key Responsibilities:- Execute appointments scheduled with customers
- Travel to customers' homes based on assigned appointments
- Build long-term relationships with customers and professionally represent the company
- Recommend additional products and services to enhance or improve original installation or to remedy a potential issue
- Perform annual customer maintenance visits, examining work previously completed
- Perform reactive service appointments, diagnose, and fix any issues
- Install additional products purchased by the customer as necessary
- Adhere to safety regulations and procedures when carrying out responsibilities
- Examine solutions installed by the company and determine potential warranty or non-warranty work
- Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
- Full-time
- Remote & Onsite: Reporting into and working remotely of Branch location
- Servicing area within territory
We offer a competitive compensation package, including base pay + commission with NO CAP on earnings, average annual earnings $120,000, company vehicle and gas card provided, full-time non-seasonal work, pre-qualified, high-quality appointments, no cold-calling required, advanced leadership training opportunities, and benefits including Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods, and equity in North America's Leading Foundation Repair and Water Management Company.
We're a unique company with a shared culture, resources, and work ethic that unites us. Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping over 1.5 million homeowners protect and repair their most valuable asset – their home.
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