Service Team Member

2 weeks ago


Long Beach, California, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Support the sales team in achieving sales goals, including processing transactions, handling customer returns, and maintaining accurate inventory levels.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Work collaboratively with the sales team to achieve sales goals and provide exceptional customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.


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