Cabinetry Design Manager
3 days ago
Closet Factory of Sacramento is seeking a highly skilled Design & Sales Manager to drive revenue growth by connecting with clients in the residential, commercial, and builder markets. The ideal candidate has a strong background in sales, preferably in cabinetry, woodworking, or home improvement sectors, and is highly skilled at meeting targets while ensuring customer satisfaction.
Key Responsibilities:- Sales and Client Acquisition
- Identify and pursue new business opportunities through cold calls, lead generation, networking, bidding, and referrals.
- Meet or exceed sales targets by building strong client relationships and closing deals with high conversion rates.
- Conduct in-depth consultations with clients to understand their cabinetry needs and present tailored solutions.
- Conduct site visits to take and verify measurements.
- Establish project budgets and schedules.
- Product Knowledge and Presentation
- Maintain up-to-date knowledge of our product line, manufacturing processes, and competitive advantages.
- Deliver compelling sales presentations and product demonstrations, showcasing our craftsmanship, quality, and customization options.
- Educate clients on product features, material options, design trends, and benefits of working with our company.
- Customer Service and Relationship Management
- Develop and maintain strong, ongoing relationships with both new and repeat customers.
- Act as the primary point of contact for clients throughout the sales and installation process, ensuring a positive experience and promptly addressing concerns.
- Collaborate with the design, production, and installation teams to manage client expectations and deliver projects on time.
- Market and Industry Analysis
- Conduct market research to identify emerging trends and competitive products.
- Provide feedback to management regarding customer preferences, potential new markets, and product improvement opportunities.
- Reporting and Documentation
- Maintain detailed records of sales activities, customer interactions, and pipeline status in the CRM system.
- Prepare and deliver weekly and monthly sales reports, including metrics on lead generation, customer interactions, and revenue performance.
- Team Leadership
- Manage and mentor office staff, including administrative, project management, sales support, and drafting.
- Foster a collaborative and productive work environment while ensuring team alignment with business goals.
- Conduct regular performance reviews and provide professional development opportunities.
- Financial Oversight
- Manage budgets, track expenses, including change orders, and ensure cost-effective practices.
- Review financial reports, analyze data, and identify opportunities for revenue growth and cost savings.
- Collaborate with accounting teams to ensure accurate financial reporting.
- Business Operations
- Oversee daily operations, ensuring efficiency in order processing, scheduling, and interdepartmental communication.
- Provide design and project management support.
- Work with Shop Managers to order supplies and hardware.
- Develop and implement systems to improve workflow and reduce inefficiencies.
- Monitor and manage operational metrics to ensure the business meets performance targets.
The estimated salary range is based on industry standards and the level of experience required for this position.
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