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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Destination Pet, LLC. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients and their pets.
Key Responsibilities- Customer Service: Provide top-notch customer service to clients, responding to their inquiries, and resolving any issues in a professional and courteous manner.
- Pet Care Support: Assist clients with pet care needs, including providing information on our services and products, and ensuring that pets receive the best possible care.
- Facility Tours: Conduct tours of our facility, showcasing our amenities and services to prospective clients.
- Communication: Answer phone calls, respond to emails, and communicate with clients in a clear and concise manner.
- Cash Handling: Manage cash transactions, including accepting payments and maintaining accurate records.
- Team Collaboration: Work closely with our team to ensure seamless communication and a positive experience for clients.
- Education: High school graduate or equivalent.
- Experience: Minimum of 1 year of experience in a customer service role or retail sales experience.
- Skills: Excellent communication and interpersonal skills, ability to resolve problems quickly and professionally, and strong telephone skills.
- Physical Demands: Ability to work evenings, weekends, and holidays, frequently lift 40 pounds, stand, walk, and climb stairs, and handle dogs on leashes.
- Health Insurance: Part-time health insurance.
- Mental Health Support: Part-time mental health support.
- Telehealth Services: Part-time telehealth services.
$18.00/hour DOE.
Destination Pet, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.
