Client Support Specialist
2 weeks ago
We are seeking a highly skilled Client Support Specialist to join our team at Rubenstein Law. This individual will play a key role in providing exceptional client service and support, ensuring our clients receive the highest level of care and attention.
Key Responsibilities
- Provide prompt and courteous assistance to clients via phone, email, and other channels.
- Address client concerns and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date records of client interactions and account changes.
- Work collaboratively with the team to meet and exceed targets, goals, and quotas.
Benefits
- Paid Time Off (PTO) plus 7 paid holidays.
- Staff Bonuses.
- Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages).
- Employee Assistance Programs.
- Group and Optional Life Insurance.
- 401(k) with company matching.
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