Customer Service Ambassador

5 days ago


Hot Springs National Park, Arkansas, United States Sigma Supply Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Sigma Supply in Hot Springs, AR. The estimated salary for this role is $40,000 - $55,000 per year.

Key Responsibilities:
  • Provide exceptional customer service by addressing product/service inquiries and resolving issues efficiently.
  • Maintain accurate customer accounts and records.
  • Utilize strong conflict resolution skills to address client concerns and provide effective solutions.
  • Foster positive relationships with assigned customers and sales representatives.
  • Ensure work areas remain organized and tidy.
  • Prioritize flexibility to support other departments as needed.
  • Exhibit a friendly and approachable demeanor when interacting with customers.
  • Maintain confidentiality of company and customer proprietary information.
Required Skills and Qualifications:
  • At least 2 years of experience in customer service and distribution/manufacturing.
  • Proficiency in written and verbal communication.
  • Strong phone etiquette and active listening skills.
  • Ability to resolve conflicts effectively.
  • Basic documentation knowledge.
  • High school diploma or equivalent.
  • Familiarity with Microsoft Office programs.
  • Experience with order entry, tracking, and follow-up procedures.
About Sigma Supply:

We offer a dynamic work environment where you can grow and develop your skills. Our company values teamwork, innovation, and customer satisfaction.



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