Customer Service Coordinator

1 day ago


Hot Springs National Park, Arkansas, United States Sigma Supply Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Sigma Supply.

Estimated Salary: $45,000 - $55,000 per year


Key Responsibilities:
  • Provide exceptional customer service by resolving product/service issues and answering inquiries in a timely and professional manner.
  • Maintain accurate records of customer interactions and resolve conflicts through effective communication and problem-solving skills.
  • Work collaboratively with the Sales Team to ensure seamless delivery of products and services to customers.
  • Stay organized and manage multiple tasks simultaneously to meet deadlines and achieve goals.
  • Foster positive relationships with customers and internal stakeholders through strong interpersonal and communication skills.

Requirements:
  • 2 years of experience in customer-facing roles, preferably in distribution or manufacturing.
  • Excellent written and verbal communication skills, with proficiency in Microsoft Office programs.
  • Demonstrated ability to work autonomously and as part of a team, with a positive attitude and friendly demeanor.
  • High school diploma or equivalent required, with a focus on customer service, sales, or a related field.

About Us

Sigma Supply is a leading provider of innovative solutions to our customers. Our team is dedicated to delivering exceptional service and support to help our customers succeed.



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