Customer Service Representative

3 weeks ago


Kernersville, North Carolina, United States Susanna Nunn - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our office, you will play a vital role in establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet their goals.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences
  • Establish and nurture strong relationships with customers through regular communication and follow-up
  • Identify opportunities to upsell and cross-sell our products and services
  • Collaborate with our team to achieve sales and customer satisfaction goals
  • Provide exceptional customer service and support through various channels
Requirements
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong organizational and time management skills
  • Proven ability to work independently and as part of a team
  • Basic computer skills and proficiency in Microsoft Office
About Our Agency

We are a dynamic and growth-oriented agency with a passion for making a difference in our community. Our team is comprised of highly motivated and results-driven individuals who are committed to excellence and personal achievement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, we encourage you to apply.



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