Software Development Specialist for IT Service Management

3 weeks ago


Milwaukee, Wisconsin, United States Northwestern Mutual Full time
Job Overview:

At Northwestern Mutual, we are committed to delivering exceptional customer experiences through innovative technology solutions. As a Software Development Specialist for IT Service Management, you will play a critical role in designing and implementing software solutions that drive business success.

About the Role:

This position requires a strong background in software development with experience in IT service management platforms such as ServiceNow. You will work closely with cross-functional teams to analyze business requirements, design and develop software solutions, and collaborate on implementation efforts. Your expertise will be applied to automate and improve developer experiences for our engineers, applying DevOps and Agile principles to deliver high-quality solutions that meet business needs.

Main Responsibilities:
  • Develop and implement software solutions on the ServiceNow platform.
  • Analyze business requirements and design software solutions that meet those needs.
  • Collaborate with cross-functional teams to ensure successful implementation of software solutions.
  • Apply DevOps and Agile principles to deliver high-quality solutions that meet business needs.

Requirements:

To be successful in this role, you should have a bachelor's degree or equivalent experience and 2+ years of professional experience in software development with IT service management platforms like ServiceNow. You should also have experience with AWS Cloud Services, containerized applications, and container orchestration (Docker, Kubernetes). Strong problem-solving skills, written and verbal communication skills, and a willingness to learn and adapt to new technologies are essential.

Compensation Package:

We offer a competitive compensation package including an estimated salary range of $113,824 - $204,124 per year based on your qualifications, location, and experience. Our comprehensive benefits include medical/dental/vision plans, 401(k), pension program, tuition reimbursement, PTO, and holiday pay. We also provide extensive professional training opportunities and a flexible work schedule.

Career Growth Opportunities:

As a Software Development Specialist for IT Service Management at Northwestern Mutual, you will have the opportunity to grow your career in a dynamic and supportive environment. You will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact on people's lives.

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