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Financial Services Representative

2 months ago

Detroit, Michigan, United States Credit Acceptance Full time
About the Role

Credit Acceptance is a leading provider of indirect auto finance solutions, and we're seeking a highly skilled and motivated individual to join our team as an Account Solutions Representative.

Key Responsibilities
  • Develop and implement effective solutions to assist customers in bringing their accounts current and preventing further delinquency.
  • Collaborate with customers to understand their financial situations and provide personalized support to help them achieve their goals.
  • Utilize our proprietary call model to identify opportunities for customers to bring their accounts current and cancel repossessions.
  • Provide exceptional customer service and support to ensure a positive experience for our customers.
Requirements
  • High school diploma or equivalent required.
  • Proficiency in spoken and written Spanish required.
  • Previous customer service and/or collection experience in a call center environment preferred.
  • Experience in the finance or automotive industry preferred.
What We Offer
  • A competitive hourly rate plus uncapped monthly bonus potential.
  • Paid time off and paid holidays.
  • Flexible scheduling to accommodate your needs.
  • Ongoing training and development opportunities to help you grow in your career.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
Our Culture

Credit Acceptance is a values-driven organization that prioritizes the well-being and success of our employees. We offer a dynamic and inclusive work environment that fosters growth, innovation, and collaboration.

Why Join Us?
  • Opportunity to work with a leading provider of indirect auto finance solutions.
  • Competitive compensation and benefits package.
  • Flexible scheduling and work-life balance.
  • Ongoing training and development opportunities.
  • A dynamic and inclusive work environment.