Customer Service Representative
2 days ago
GCS Technologies is seeking a highly organized and communicative Customer Service Representative to join our Support Operations division. The ideal candidate will be responsible for handling all incoming tasks, including support and dispatch requests, technical systems alerts, and resource coordination.
This is a fast-paced role that requires adaptability and strong communication skills. A salary of $52,000 - $62,000 per year is estimated for this role, based on national averages.
Key Responsibilities
- Act as a point of contact for all types of service requests.
- Communicate directly with customers as needed.
- Assist in coordination of the support teams to maximize utilization and improve communication.
Requirements
- Professional and effective written and oral communication skills.
- Basic computer, operating system, and application knowledge.
- Basic understanding of networking technologies and components.
- Ability to organize and prioritize work and adapt to changes quickly.
Benefits
- Flexible Paid Time Off
- 401k
- Medical/Dental/Vision Insurance available
- Life and AD&D Insurance
- Disability Insurance
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