Service Writer

3 days ago


Center Line, Michigan, United States Ed Rinke Chevrolet Buick GMC Full time

Job Summary

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  • The Service Writer role at Ed Rinke Chevrolet Buick GMC is a full-time sales position in the Automotive industry that offers excellent compensation and benefits to motivated and customer-focused individuals.

Responsibilities

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  • Act as a liaison between service technicians, customers, and other front-line staff.
  • Communicate regularly with customers in person, via telephone, and writing to explain services and provide timely follow-up.
  • Schedule vehicle appointments, document customer accounts, and maintain accurate records.
  • Assist customers by interpreting service requirements and recommendations.
  • Complete service reports with accuracy and attention to detail.
  • Identify customer needs and service opportunities.
  • Maintain professional customer service relations at all times.

Requirements

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  • High school degree or equivalent.
  • Ability to pass a background check.
  • Proven customer service and tenancy experience.
  • Excellent communication and interpersonal skills.
  • Thorough grasp of automotive operating system and services.
  • Proficiency in computers and basic math.
  • Valid driver's license.

Salary Range: $50,000 - $100,000 per year, paid weekly.



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