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RPA Business Analyst Specialist

2 months ago

Allentown, Pennsylvania, United States Zortech Solutions Full time
Job Overview

Position: Business Analyst with RPA Expertise

Company: Zortech Solutions

Role Summary:

The Business Analyst with RPA Expertise is tasked with the crucial role of identifying, evaluating, and executing RPA solutions aimed at enhancing operational workflows. This position requires close collaboration with various stakeholders to grasp their requirements, document essential specifications, and partner with the RPA development team to create and implement effective automation strategies. The ideal candidate will possess a robust background in business analysis, a comprehensive understanding of RPA technologies, and a passion for driving continuous improvement.

Key Responsibilities:

  1. Requirements Analysis:
    • Engage with business stakeholders to comprehend and document their automation needs.
    • Perform in-depth analysis of current business processes to uncover automation opportunities.
    • Convert business requirements into detailed functional and technical specifications for RPA initiatives.
  2. Process Documentation:
    • Develop detailed process maps and workflows to represent existing and future processes.
    • Create thorough documentation, including business requirements, functional specifications, and testing criteria.
  3. RPA Solution Development:
    • Collaborate with the RPA development team to design and implement automation solutions utilizing leading RPA platforms.
    • Ensure alignment of RPA solutions with business goals and adherence to technical standards.
    • Participate in the testing and validation phases of RPA solutions to guarantee their effectiveness.
  4. Project Coordination:
    • Oversee the complete lifecycle of RPA projects, encompassing planning, execution, monitoring, and reporting.
    • Work with cross-functional teams to ensure timely completion of RPA projects.
    • Monitor project progress, identify potential risks, and apply mitigation strategies as necessary.
  5. Stakeholder Engagement:
    • Act as a bridge between business stakeholders and the RPA development team, ensuring clear communication.
    • Offer training and support to end-users on newly deployed RPA solutions.
    • Collect feedback from stakeholders to enhance RPA solutions and processes continuously.
  6. Continuous Improvement:
    • Evaluate the performance of implemented RPA solutions and identify enhancement opportunities.
    • Stay informed about the latest trends in RPA technology and propose innovative solutions.
    • Lead initiatives aimed at optimizing business processes and achieving operational excellence.

Qualifications:

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related discipline.
  • Demonstrated experience as a Business Analyst with a focus on RPA, ideally within a comparable sector.
  • Strong knowledge of RPA technologies and tools.
  • Exceptional analytical and problem-solving abilities, with a strategic mindset.
  • Proficient in process mapping and documentation methodologies.
  • Solid project management experience with a proven record of successful RPA project delivery.
  • Excellent communication and interpersonal skills, capable of working effectively with diverse teams.
  • Ability to work autonomously as well as collaboratively within a team environment.
  • Familiarity with programming languages is advantageous.
  • Certification in RPA tools is a plus.