Clinical Education Specialist

4 weeks ago

Aliso Viejo, California, United States Eitan Medical Full time

About the Role:

Eitan Medical is seeking a highly skilled Clinical Education Consultant to join our team. As a Clinical Education Consultant, you will be responsible for leading and contributing to successful implementations, including education and training for customers that align with their clinical expertise.

You will provide overall coordination and support throughout the entire implementation continuum by providing excellent customer service to your assigned accounts.

Key Responsibilities:

  • Provide in-person and virtual education to clinicians to support implementations of products within the Eitan Medical portfolio.
  • Utilize clinical expertise to address questions and concerns related to the products within the Eitan Medical portfolio.
  • Collaborate with the Director of Clinical Operations and Clinical Team to lead implementations that best meet the customer's and the company's needs, resulting in a fiscally responsible training plan.
  • Provide a customer-centric approach by developing individualized implementation plans that best meet the unique needs of each healthcare organization.
  • Maintain a high level of competency and ability to train on all products and supplies for both customer interface and clinical team readiness.
  • Communicate with the Director of Clinical Operations to facilitate collaboration and transparency throughout the implementation process.
  • Ensure all training is documented accurately and timely.
  • Advocate for continued improvement through escalation of customer feedback to improve patient outcomes and the customer experience.
  • Facilitate dissemination of information through participation in scheduled meetings with the team on a regular cadence.
  • Attend company and industry events to keep abreast of training updates and best practices.

Requirements:

  • Minimum 5 years of healthcare experience providing safe, effective patient care.
  • Minimum 2 years of experience providing formal education and training in a clinical environment.
  • Acute Care and/or Emergency Department experience.
  • Experience collaborating with organization unit or divisional leaders.
  • Experience working with PC-based applications (Windows, Word, Excel, and PowerPoint).
  • Demonstrate presentation skills that effectively engage the audience to meet the learning objectives.
  • Demonstrate professional written and verbal communication skills.
  • Demonstrate excellent organizational skills to effectively manage competing priorities.
  • Excellent interpersonal skills with the ability to effectively engage with customers and team members.

External Interface:

  • Key opinion leaders from a variety of healthcare organizations.
  • Clinicians - Providers, Nurses, Pharmacists, Paramedics.
  • Ancillary support staff - Biomedical Technicians, Information Technology, and Supply Chain.

Benefits/Other Terms:

  • This is a 1099 position and does not include any benefits such as sick days, paid time off, health and dental insurance.
  • All travel expenses will be reimbursed per Eitan Medical travel policy.
  • Expected travel is approximately 50%.
  • Valid driver's license is required.
  • Proof of professional licensure is required.

Location:

Lives near a major airport.

Resides in the western half of the US.

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