Client Service Coordinator

3 weeks ago


Charleston, Missouri, United States H&R Block Full time

About H&R Block

We are a company that believes in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025.

Job Description

  • Provide exceptional client service by answering phones and greeting clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Ensure all clients' needs are met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Requirements and Qualifications

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficiency with the ability to use Microsoft Office

Our Compensation Package includes an estimated salary of $18/hour, which translates to approximately $37,500/year. We also offer benefits and bonuses to enhance your compensation package.

A Message from H&R BlockWe are committed to creating an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. If you're looking to make an impact, H&R Block is the place for you.



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