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Sales Associate or Sales Manager
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Associate or Sales Manager to join our team at Tire Discounters. As a key member of our sales team, you will be responsible for providing exceptional customer service, evaluating customer needs, and recommending products and services to meet those needs.
Key Responsibilities:
- Evaluate customer needs and recommend products and services based on specific needs and interests
- Follow each customer ticket through to completion
- Provide outstanding customer service to every customer
- Use problem-solving skills to address customer concerns and/or issues
- Maintain a positive attitude and take accountability for the presentation of the property
- Fill out paperwork fully and accurately following company policy and procedures
- Ensure sales growth for store location
- Motivate colleagues to perform to their highest potential
- Assist in the shop as necessary
Benefits:
- Medical coverage with three plan options
- Dental coverage
- Vision coverage
- Wellness program with incentives
- Employer-paid $15K employee life/AD&D coverage
- Voluntary life/AD&D coverage
- Voluntary short-term and long-term disability coverage
- Voluntary group accident and critical illness coverage
- 401(k) retirement savings plan with company match
- Employee assistance program
- Personal assistant for health-related appointments and questions
- 24/7 free Teledoc
Investing in Your Future:
- Paid training at Tire Discounters University and in a digital learning platform
- Paid ASE certification
- Company tool program
Pay and Recognition:
- Paid weekly
- Bonus, SPIFF, or commission at all store levels
- High bonus potential with high car count
- Recognition awards, events, and trips
- Employee discounts and perks
- Employee referral program
Work-Life Balance:
- 5-day work week
- Closed Sundays
- Paid personal days + paid holidays
Requirements:
- At least 1 year of retail sales experience, commissioned sales experience is a plus
- Strong customer service experience
- Ability to multi-task
- Strong organization and communication skills
- Ability to stand for long periods of time without sitting
- Ability to lift up to 75 pounds
- Desire to succeed and grow with the company
- Ability to work in a fast-paced work environment
- Self-motivated and goal-oriented with the ability to meet productivity objectives
- Must have a valid driver's license
- Tire industry experience is a plus
About Tire Discounters:
Tire Discounters is the nation's largest, 100% family-owned and operated independent tire provider. We are recognized as Tire Dealer of the Year and lead the way in providing unique and innovative customer benefits designed to make tires last longer and maximize the overall performance of a vehicle.