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Print and Distribution Specialist

2 months ago

Lake Zurich Illinois, United States Crawford & Company Full time
About the Role

Crawford & Company is seeking a highly skilled and detail-oriented Print and Distribution Specialist to join our team. As a key member of our Print Services unit, you will be responsible for ensuring the smooth operation of our check processing and print facilities.

Key Responsibilities
  • Monitor and maintain print priorities, ensuring timely and accurate processing of applications and print jobs.
  • Coordinate output processing for various workloads, maintaining strict quality assurance guidelines to ensure high print quality.
  • Verify printed checks for format and Micr accuracy, ensuring daily service level agreements are met.
  • Identify and address any check issues, opening EA tickets and providing samples as needed.
  • Operate computers, printers, Micr verifiers, inserting equipment, and digital metering systems.
  • Monitor hardware on premises, place service calls to vendors, and maintain print facilities room conditions.
  • Respond to check requests, inquiries, and complaints related to damaged or missing documents or checks.
  • Develop and maintain Print Services procedures.
  • Perform and monitor upload of the Fed-ex database to a notes database, creating and burning client CDs for mailing.
  • Assist manager and security in SAS70 audits.
  • Report monthly inventory for consumables needing replenishment.
  • Perform regular cleaning and minor maintenance on printers and equipment.
  • Participate in special projects or perform duties in other areas as requested.
Requirements
  • High school diploma or G.E.D.
  • At least 2 years of work experience in an Information Technology environment.
  • Standard office practices and procedures.
  • Operations and maintenance of equipment used in the print services unit.
  • Principles and practices of effective teamwork.
  • Crawford Business Code of Ethics.