Cleaning Operations Supervisor

2 weeks ago


Kansas City, Missouri, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time
Job Overview

Join Our Team
We are seeking a meticulous, resourceful, and proactive individual to take on the role of Housekeeping Supervisor. In this pivotal position at our esteemed hotel, you will lead our housekeeping staff to uphold the highest standards of cleanliness and presentation in our guest accommodations, ensuring memorable experiences for our guests.

About Our Company
At Hospitality America, recognized as a Top Workplace in the USA, we specialize in comprehensive hospitality management services. Our operations are guided by our core values, encapsulated in what we call P.E.A.C.H.

  • Passionate – Driven by a spirit of service.
  • Excellence – Dedicated to inspiring results through quality.
  • Adaptable – Skilled in adjusting and overcoming challenges.
  • Community – Fostering a collaborative environment focused on growth.
  • Humble – Committed to trustworthiness and transparency.

Your Responsibilities
As a Housekeeping Supervisor, you will:

  • Lead efforts to transform guest rooms into welcoming spaces, ensuring exceptional cleanliness and meticulous attention to detail.
  • Empower and motivate hotel staff to deliver outstanding guest service.
  • Ensure that cleanliness standards are consistently met and exceeded in both guest rooms and common areas.
  • Assist in planning work schedules and room assignments to minimize guest disruption.
  • Focus on training and development to enable employees to provide superior guest service.
  • Maintain open communication with staff to address concerns and provide guidance.

Why Choose Us?
At our hotel, we offer:

  • Competitive salary and bonus structure to reward your hard work.
  • A vibrant and enjoyable work environment that makes coming to work a pleasure.
  • Comprehensive training and growth opportunities to help you advance in your career.
  • Medical, dental, and vision insurance coverage.
  • Paid holidays and vacation time.
  • A 401k retirement plan.

Qualifications
To be successful in this role, you should possess:

  • Experience in a Room Attendant position within a hotel or similar setting is preferred.
  • A keen attention to detail and a thorough approach to your work.
  • The ability to work independently while adhering to timelines.

Physical Requirements
Candidates must be able to:

  • Stand for extended periods.
  • Lift up to 50 pounds.
  • Navigate various areas of the hotel premises.

Equal Opportunity Employer
Hospitality America, LLC is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind.

Additional Information
This job description is intended to provide a general overview of the position and does not encompass all duties that may be assigned. Management reserves the right to modify this job description at any time.



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