Customer Service Representative

3 weeks ago


Lisbon Falls, Maine, United States David Tremblay - State Farm Agent Full time
Join Our Team as a Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and driving business growth.

Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their goals.
  • Work closely with our sales team to identify new business opportunities and drive revenue growth.
  • Stay up-to-date on industry trends and developments, applying this knowledge to improve our services and stay ahead of the competition.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven customer service experience, with a track record of providing exceptional service and resolving complex issues.
  • Strong business acumen, with the ability to understand and analyze business data to drive growth and improvement.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
  • A competitive salary and bonus structure, with opportunities for growth and advancement.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • A dynamic and supportive work environment, with opportunities to learn and grow with our team.


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