Support Engineer

2 weeks ago


Lake Forest, California, United States Proven Recruiting Full time
Tier 2 Support Engineer

We are seeking a highly skilled Tier 2 Support Engineer to join our team at Proven Recruiting. As a key member of our technical support team, you will be responsible for providing remote and onsite support for our clients.

Key Responsibilities:
  • Troubleshoot MS technologies, including AD, Azure AD, and O365
  • Troubleshoot LAN/WAN technologies, routers, switches, and firewalls
  • Mentor Tier 1 Technicians and assist with escalations
Requirements:
  • At least 3+ years of IT support experience at a Managed Service Provider
  • Tier 2 troubleshooting experience with O365, AD, Azure AD, LAN/WAN, routers, switches, and firewalls
  • Live in Orange County, CA and willing/able to work onsite in Lake Forest 4 days/week
What We Offer:
  • Competitive compensation package, with a salary range of $70,000 to $80,000 per year
  • Opportunity to grow from within the company
  • Fast-paced environment and exposure to new technologies

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please apply now.



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