Member Support Specialist
3 weeks ago
**Overview:**
Credit Union Employees Federal Credit Union (CEFCU) is a dynamic and growing financial institution seeking a skilled Member Support Specialist to join our Member Service Team. As a key representative of CEFCU, you will play a vital role in delivering exceptional service to our members, promoting our products and services, and contributing to the success of our organization.
**Responsibilities:**
- Deliver outstanding service to members through phone, email, and in-person interactions.
- Process financial transactions, respond to member inquiries, and resolve account issues in a timely and professional manner.
- Maintain accurate records, reconcile accounts, and adhere to regulatory requirements.
- Promote CEFCU products and services to members, including loans, savings accounts, and investment services.
**Qualifications:**
- High school diploma or equivalent required; applicable college courses or experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Proficiency in basic computer applications, including Microsoft Office Suite.
**Compensation:**
Our competitive compensation package includes an estimated salary of $50,000 - $70,000 per year, based on location and experience, as well as comprehensive benefits and opportunities for career advancement.
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