Reservations Agent and Financial Analyst

7 days ago

Perryville, Maryland, United States Great Wolf Lodge Full time

Job Summary:

We are seeking a detail-oriented Night Auditor to join our team at Great Wolf Lodge. As a Night Auditor, you will be responsible for providing nightly Front Desk support and ensuring the front office accounting records are accurate on a daily basis.

Key Responsibilities:

  • Provide exceptional guest service by greeting, answering questions, and responding to requests in a timely and professional manner.
  • Assist in the completion of researching any out of balance amounts each night to ensure accuracy and integrity of financial records.
  • Batch credit cards and gift cards, and research variance each night to ensure accurate processing and reconciliation.
  • Organize credit card receipts by type nightly to maintain a clean and organized workspace.
  • Collaborate with accounting team to ensure seamless financial operations and accurate reporting.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a Front Desk or accounting role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

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