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Automotive Service Consultant

2 months ago

Billings, Montana, United States Subaru of Billings Full time
Position Overview

Salary: Competitive Salary + Commission

At Subaru of Billings, we are dedicated to fostering career advancement and personal growth. If you are motivated and eager to excel, we have the right opportunity for you.

Role Summary

The Automotive Service Consultant serves as the main liaison for clients seeking vehicle maintenance and repair services at our dealership.

Essential Duties

  • Coordinate service appointments by collecting detailed information regarding required repairs.
  • Welcome clients upon arrival, conduct a thorough vehicle inspection, and accurately document their concerns for the service technicians.
  • Keep clients updated on necessary repairs, adjustments to cost estimates, and the anticipated completion time for their vehicles.
  • Conduct a comprehensive vehicle handover at the time of customer pick-up, reviewing all services performed and discussing the final invoice.
  • Maintain high customer satisfaction ratings.
  • Enhance job knowledge by engaging in training sessions offered by the company or manufacturer.

Qualifications

  • High school diploma or equivalent required.
  • A minimum of one year of experience in automotive service is preferred.
  • Exceptional organizational and follow-up abilities.
  • A strong commitment to delivering outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Proficient in computer usage.
  • Goal-oriented with a strong drive for success.
  • Ability to pass a pre-employment background screening.

Our Commitment to Employees

  • Attractive earning potential with opportunities for advancement.
  • Comprehensive benefits package including medical, dental, vision, life insurance, and additional options.
  • Paid training programs.
  • Paid holidays and time off.
  • Employee vehicle purchase program.

Subaru of Billings is an Equal Opportunity Employer.