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IT Support Specialist
1 month ago
Job Summary
We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have experience in technical customer service and IT troubleshooting.
Key Responsibilities
- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues with hardware, software, and network
- Document and track customer interactions in our ticketing system
- Work collaboratively with our team to achieve customer satisfaction and resolution goals
Requirements
- 6+ months of experience in technical customer service or IT support
- Technical IT troubleshooting experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
What We Offer
At TEKsystems, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
How to Apply
If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application.