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IT Support Specialist

1 month ago


Pittsburgh, Pennsylvania, United States TEKsystems Full time
Job Description

Job Summary

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have experience in technical customer service and IT troubleshooting.

Key Responsibilities

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues with hardware, software, and network
  • Document and track customer interactions in our ticketing system
  • Work collaboratively with our team to achieve customer satisfaction and resolution goals

Requirements

  • 6+ months of experience in technical customer service or IT support
  • Technical IT troubleshooting experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment

What We Offer

At TEKsystems, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

How to Apply

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application.