Concessions Team Member
4 weeks ago
We are seeking a highly motivated and customer-focused Concessions Attendant to join our theatre team. As a Concessions Attendant, you will be responsible for providing exceptional guest service and ensuring a clean and welcoming environment for our patrons.
Key Responsibilities:
Greet each guest and identify their needs
Complete transactions accurately and efficiently
Sell food and beverage items at the concession stand
Meet sales expectations through loyalty card sign-ups, suggestive selling, and upselling
Operate point-of-sale terminals and make accurate change
Prepare food and beverage orders while following company food safety policies
Fill online concession orders and prepare for pickup
Perform daily concession maintenance duties, including daily stocking
Follow instructions on safe use of all chemicals/cleaning materials
Clean and sanitize the concession stand and beverage areas for guests and associates
Monitor and communicate social distancing guidelines
Requirements:
Possess strong interpersonal, verbal, and written communication skills
Willing and motivated to learn new skills and tasks to meet the changing demands of the industry
Flexible and accessible work schedule that includes late evenings, weekends, and holidays as dictated by business needs
Ability to work in a high-volume, fast-paced, team environment
Have a passion for delivering unparalleled hospitality and high-quality food & service
Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies
Work Environment:
The work environment is a theatre setting with moderate to high noise levels. Wearing a face mask is required during scheduled working hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
No minimum education required. Marcus Theatres is an equal opportunity employer and believes in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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