Community Service Counselor

2 days ago


Grand Junction, Colorado, United States Park Lawn Memorial Group, LLC. Full time
Job Title: Community Service Counselor

At Park Lawn Memorial Group, LLC, we are seeking a highly motivated and compassionate Community Service Counselor to join our team. As a key member of our sales team, you will be responsible for establishing professional relationships with client families and ensuring that all options and needs pertaining to cemetery services and related merchandise are exceeded.

Key Responsibilities:
  • Develop and maintain a strong network of community contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals.
  • Work independently to solicit new leads and create sales opportunities with minimal supervision.
  • Represent the company in a professional and caring manner, maintaining a positive and proactive communication style with internal departments and client families.
  • Ensure quality service levels by adhering to company procedures and protocols when handling complaints, completing post-interment service activities, and performing other duties for client families.
  • Protect confidentiality of company and client family information, including sales and marketing programs, materials, names, and addresses of client families.
Requirements:
  • Four-year degree or equivalent combination of education, training, and experience preferred.
  • Proven track record of success in outside sales production strongly preferred.
  • Ability to read, write, and speak English fluently; bilingual a plus.
  • Valid state-issued driver's license in good standing and acceptable driving record.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) preferred.
Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an outdoor setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
Travel:

This position may require up to 10 percent out-of-area and overnight travel.

Travel is primarily local, occurring during the business day only.



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